Summer is a time of the year when people make a lot of hotel reservations. It is understandable, because travelers wait almost a year for their vacation and want to pack their suitcases and enjoy this time away from their homes. However, before the tourists get on the plane, they often look for interesting tourist attractions that are situated close to the place where they will stay. This article will explain how to enhance pre-arrival guests' experience and save their time by using hotel website technology.
Something more than staying in a hotel room
It is obvious that no one arrives at a hotel just to stay inside and relax in a hotel lobby. People who usually travel once or twice a year want to explore the city and find out more about its history and culture. Some of them would also like to see the main sights and enjoy the most breathtaking landscapes. To get the essential information on places worth visiting, entrance costs, opening hours etc, they frequently browse the official websites. However, they often find insufficient information or the provided facts are out of date. In the end, they waste their time and still the results are poor.
How to help your guests in providing the current information?
A special solution called Our.Guide is dedicated for those clients as well as hotel owners. The tool focuses on the tourist attractions that are located near the hotel. The guests do not have to do any preparations before they arrive at a hotel. They may make use of special section available on the hotel website while or before booking the hotel room. Some of the information that the guests may find are the following:
There are different sections of tourist attractions to choose from. Some of them are: Art&Culture, Entertainment, Sports, Landscape, Attractions for Kids, Local events and more. To learn more about various types of attractions, the visitor should click on the given section of interest and provide complete information needed.
The interesting places to visit while staying at a hotel are briefly described. The full name of the place, its address and information about opening hours are provided. The majority of them also include photos and videos. Moreover, all of those places of interest are marked on the map so the travelers may find locations quickly. The description is essential to bring the particular sight, hotel and the neighborhood to prospective visitor's attention.
An interesting feature of this solution is the ability to organize a day trip. How to do it? It is childishly easy. The guests just click the given tourist attraction and add it to their day trip. When it is finished, they may send it to their friends via e-mail or publish online. This solution has two advantages. Firstly, it is useful for guests to plan their stay. Secondly, when they publish it online, they promote the hotel as well as the city and the country.
The benefits for the hotel
It is worth to underline that the solution provided by Our.Guide also gives significant advantages for the hotel employees. By providing an easier option of finding information online, the time spent assisting hotel guests is reduced by the receptionists and concierges. As a result, those employees may place more focus on meeting their guests' needs. Moreover, the online information about local sights and the hotel may attract more customers. The professional description of sights may also encourage people to arrive at the hotel and stay there long enough to visit the most worthwhile sights.
Every hotel owner and manager should know that a great location of a hotel is its most valuable and essential feature. Therefore, it is important to underline and present it to the potential guests before they click the “book a room” button. In the majority of cases, when the hotel guests are well informed about nearby attractions, they become convinced that the decision to choose a particular vacation spot was the right one.
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