Pre-arrival is the time of booking is when your guest is perhaps most excited about your hotel and their upcoming trip. Hotels will want to capitalize on this phase by engaging with their prospective guests.
Time of holiday is coming very fast and it means a big interest in hotels. That is why we have prepared information for you about how to encourage our guests and make their trip easy to organize.
The way how people judge your hotel is very often a factor that influences its reputation. Today’s world provides us a technology that helps within many aspects and optimization of our marketing.
If we talk about marketing, it could be said that travelling consists of two activities: planning and booking. However, there are much more and every single one is equally important. The truth is that everything is based on planning. Hotels might gain a lot by using available technology in order to create a relationship with guests.
If you want your guests to be happy about your hotel and to feel magically, read it very carefully !
Here are some facts concerning people who travles:
Only 15% of them, make a reservation, 2-3 days before the trip
Last years showed that couples travels less than 3 or 4-person groups
Nowadays we have to deal with a situation where women pay for a holiday as often as men do.
#1 The first step begins when our guests consider about the place that they would like to go.
They start to visualize and create in their mind a plan for a trip. We can make it easier and lead them to choose your hotel. The best way to do so is to give the guests a simple possibility to book a room in your hotel. You have to make sure that your hotel is on the most popular websites. It will cause more bookings.
#2 The next phase is selection and booking.
When a guest make a decision and they are about to choose, you have to convince them to choose your hotel. The first thing that your guest will check is reputation of your hotel. The best strategy is to know your guest and adjust a place according to their needs. It will allow you to have the same score as equally popular places. Then you will be sure that guest is going to choose you.
#3 Preparing for the trip is our next point.
It means a lot of questions from potential guests. You must be prepared in every possible way. First and foremost, information on your website should be up-to-date. Try to encourage your guests to your hotel even more than earlier. A good way to do so is to send an email message to welcome your guest.
#4 The most important stage is stay.
Many hotels do not consider a guest’s stay as a marketing tool. However, it is a guest who judge the place in which they stay in. The most important thing in this step is a guest’s impression about your hotel because in a later phase, a guest will be sharing their opinion via social media. Try to make your hotel easy to find on a different websites. It is scientifically proved that people share their good experience from trips. The next aspect which shows you that your guest’s stay was satisfied is coming back to your hotel next time. It means that they were not only sharing good opinion but also they wanted to come back to the same place.
It means that they were not only sharing good opinion but also they wanted to come back to the same place
In all these steps we can use a reliable Our.Guide - It is a widget for hotels’ websites. It provides an up-to-date information about attractions and events in area. It is also a tourist guider that will be helpful while organizing a trip. Selection of hotel will be an easier task as well as being a guider during their stay.
Widget is also a good source of information as for our guests’ preferences and needs.
This text above can help to improve profitability and marketing of our hotel.
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